THE
ART AND SCIENCE
OF
VENDOR ENGAGEMENT

THE
ART AND SCIENCE
OF
VENDOR ENGAGEMENT

STRATEGIC VENDOR ENGAGEMENT

The platform comprises of the

  • Strategic Engagement modules to meet both the requirements of Enterprise Customers (Vendor Management) and Vendor Partners (Partner Portal)

  • Ecosystem Collaboration – The platform provides for vendor managers to have a common collaboration and messaging portal / app with their vendors. Vendor Partners will have the ability to manage their customer engagement through the Partner Portal.

  • Reporting & Dashboard Central All governance reports and interactive dashboards

  • Core AI Engine that interprets the data and sends alert / notifications to manage Vendor Risks and Compliance.

A WIN-WIN Platform for Vendor Managers and Vendor Partners

Vendor Managers / IT Managers

Partner Portal

VENDOR MANAGAMENT OFFICE
VM OFFICE
CONTRACTS
Performance
FINANCIAL
RISK
INNOVATION

VM OFFICE

VENDOR MANAGAMENT OFFICE

CONTRACTS

CONTRACTS MANAGEMENT

PERFORMANCE

PERFORMANCE MANAGEMENT

FINANCIAL

FINANCIAL MANAGEMENT

RISK

RISK MANAGEMENT

INNOVATION

DRIVE INNOVATION

Strategic Vendor Engagement FRAMEWORK™

CUSTOMERS | EMPLOYEES | PARTNERS | ANALYSTS | COMPETITORS

GOVERNANCE

REPORTING & DASHBOARD CENTRAL

AI-DRIVEN SMART ALERTS & NOTIFICATIONS

VM OFFICE
Enterprise Customers will have the ability to on-board vendors. Manage and track all Vendor Management Office (VMO) activities.
RISKS
Manage and Mitigate Risks both ways. Perform Risk Assessment, Profiling, Market News and proactively mitigate Vendor Risks. Vendor Partners will have the ability to manage Account Risks.
CONTRACTS
For both Enterprise Customers and their Vendor Partners – Shorten cycle to review contracts (Service Agreements, Statement of Work). Our AI-Engine redlines clauses for your attention and learns to auto-accept standard clauses.

Integrated with eSignature features capable of workflow. Track contract compliance and delivery milestones.
FINANCIALS
Perform detailed Spend Analysis on your strategic vendors. Understand the spend with vendors, figure out mechanisms to control costs, track and manage invoices. Vendors can track and manage their Revenue Projections versus Actuals. Track Aging Invoices and Collections.
PROPOSALS
Create RFPs/RFIs/RFQs online and invite vendors. Compare and rate vendor responses. Vendor Partners will have the capability to internally collaborate and build a response for the RFP.
PERFORMANCE
Manage and monitor vendor / account performance through a Balanced Scorecard. Auto-compute achievement versus target. OKRs (Objective Key Results) for Vendor Management and Account Management leaders.
SERVICE EXCELLENCE
Both Enterprise Customers and their Vendor Partners will have the ability to track and manage all service engagements across different lines of business.
  • OVERVIEW
  • FEATURES
  • BENEFITS
  • See IT. Believe IT.
ENGAIZ’s Strategic Vendor Engagement module helps to strengthen Third-Party Relationships by adopting a robust Strategic Vendor Engagement Framework. Building a trusted relationship with your strategic vendors helps to spot mis-alignments early on and fix it. A strategic vendor is one that brings in true value to the overall relationship and helps your organization meet its business objectives.

Vendor Managers / IT Managers

Partner Portal

VENDOR MANAGAMENT OFFICE
VM OFFICE
CONTRACTS
PERFORMANCE
FINANCIAL
RISK
INNOVATION

VM OFFICE

VENDOR MANAGAMENT OFFICE

CONTRACTS

CONTRACTS MANAGEMENT

PERFORMANCE

PERFORMANCE MANAGEMENT

FINANCIAL

FINANCIAL MANAGEMENT

RISK

RISK MANAGEMENT

INNOVATION

DRIVE INNOVATION

Strategic Vendor Engagement FRAMEWORK™

CUSTOMERS | EMPLOYEES | PARTNERS | ANALYSTS | COMPETITORS

GOVERNANCE

REPORTING & DASHBOARD CENTRAL

AI-DRIVEN SMART ALERTS & NOTIFICATIONS

  • VENDOR MANAGEMENT OFFICE
  • CONTRACTS MANAGEMENT
  • PERFORMANCE MANAGEMENT
  • FINANCIAL MANAGEMENT
  • RISK OVERSIGHT
  • INNOVATION

POLICIES & PROCEDURES

Ensure your organization has written policies and procedures when it comes to Third-Party Vendor Management Program, Risk Management Program, Roles & Responsibilities, Authority Levels.

VENDOR ON-BOARDING & STRATIFICATION

Vendor Management and IT/Business leaders will have the ability to schedule, track monthly, quarterly and annual business review meetings with their vendor partners. Enables organizations to track and manage all cadence meetings, meeting minutes and action items in one centralized view.

CENTRALIZED DOCUMENT REPOSITORY

Ability to manage and track vendor related documents all in one place. Quickly locate vendor contracts, invoices and other key documents.

VMO TOOLS

Ability to manage and track vendor related documents all in one place. Quickly locate vendor contracts, invoices and other key documents.

Survey Management - A simple to use survey management tool which allows organizations to create survey templates for Customer Satisfaction Surveys or Employee Engagement Surveys

Performance Scorecard Management - Leverage the many defined KPIs (Key Performance Indicators) as stand alone performance indicators or build a Balanced Scorecard by incorporating up to four perspectives, tag KPIs, set target and assign to your vendors.

Organizational Charts -
Get a quick understanding of the vendor partner organization including their executive management and account management team structure.

Standard RFx Templates - A handy repository of all standard RFx templates.

REPORTS & DASHBOARD CENTRAL

As an enterprise organization, whether you head the Vendor Management function or you are an IT / Business leader managing relationship with your vendor partner, you will have top-down view and the ability to drill-down information to make the right decisions.

REGULAR CADENCE

Vendor Management and IT/Business leaders will have the ability to schedule, track monthly, quarterly and annual business review meetings with their vendor partners. Enables organizations to track and manage all cadence meetings, meeting minutes and action items in one centralized view.

PERIODIC REVIEW & MONITORING

Depending on the criticality and inherent risk of your vendor partners, vendor management and IT/Business leaders will be able to auto-initiate a periodic review across key relationship dimensions and document the results / findings of the review.

  • Vendor Risk Reviews
  • Contract Reviews
  • Financial Reviews
  • Performance Reviews

ISSUES, CONFLICT & ESCALATION MANAGEMENT

Ability to centrally manage all vendor Issues, Disputes & Escalations. Have the ability to address any escalations raised by the lines of business serviced.

KEY PERSONNEL REVIEW

Know your key vendor personnel’s. Spot early trends on resource attrition or any frequent changes happening within your vendor partners account or delivery organization.

STANDARD TEMPLATES

Ensure consistency and compliance when it comes to contracts with your vendor partners. Provide your organizations standard templates that can easily be copied and edited by your vendor partners.
This will help in ensuring that any standard clauses needed for regulatory compliance or any contractual controls are not missed.

SECURE IN-BROWSER EDITING & COLLABORATION

Harness the power of document automation & rich-text editing, securely inside the application. Stop emailing back and forth contract documents for every redlined version. Also, if online document editing tools like Word Online or Google Docs exceed your customers’ risk tolerance, ENGAIZ’s Contract Management can come handy with its secure in-browser in-application editing capability. It also provides all standard clauses to ensure consistency across your vendor partners.

DIGITAL SIGNATURE

Integrated with eSignature features capable of workflow.

CONTRACT ANALYZER

Stay compliant in terms of keeping all your Contracts current and renew it well ahead. Automatically, manage compliance on deliverables, milestones, scope changes with your vendors.

For both Enterprise Customers and their Vendor Partners – Shorten cycle to review contracts (Service Agreements, Master Service Agreements, Statement of Work). Our contract analyzer highlights areas you need to pay attention.

PORTFOLIO HEALTH

See a single consolidated view of all your vendors project/service portfolio. Be able to track the project / services health and take proactive actions.

DELIVERY SCORECARD

Manage and monitor vendor performance through a Balanced Scorecard. Auto-compute achievement versus target.

Leverage the many defined KPIs (Key Performance Indicators) as stand alone performance indicators or a Balanced Scorecard.

CUSTOMER SATISFACTION

Voice of your IT and Business Customer is very important. The platform offers vendor managers to conduct customer satisfaction surveys, collate responses and mandate improvement plans.

SPEND ANALYSIS

Perform detailed Spend Analysis on your strategic vendors. Understand the spend with vendors and figure out mechanisms to track and control costs.

INVOICE ANALYSIS

Manage and track vendor invoices.

RATE CARD ANALYSIS

Perform detailed rate card analysis against industry benchmarks.

RISK OVERSIGHT & MONITORING

Depending on the criticality and inherent risk of your vendor partners, vendor management and IT/Business leaders will be able to auto-initiate a periodic review across key relationship dimensions and document the results / findings of the review.

INNOVATION CHALLENGE

Experience the power of Enterprise Crowdsourcing by launching an innovation challenge. Any problem can be solved when diverse brains get together.

IDEATION LAB

Review all ideas, solutions, opportunities submitted by your vendor partners.

ENGAIZ helps strengthen Vendor Relationship, identify opportunities for Cost Control, drive Service Excellence and Mitigate Vendor Risks.

Faster Time to Maturity

Our platform will help you accelerate the third-party governance and risk management program.

If your organization has no standard framework and best practice, our out-of-box fully customizable solution can help you get started quickly and propel you towards higher levels of maturity.

Stay Compliant

Show you are compliant to your internal and external auditors, senior management and the board.

Increase Efficiency; Cut Cost

Save resource efforts and time.

Thanks to the platforms digital and cognitive capabilities. Your organization will reduce the amount of operational challenges running a vendor management program.

Cut silos

Manage and Govern all your third-parties centrally following a standard process

Drive Excellence & Innovation

Move from a focus on ‘Cost Savings’ to a focus on ‘Risk Sharing’ partnerships that fosters a culture of Innovation.

We are glad to schedule an exclusive demo before you are able to experience a no-obligation free trial subscription to ENGAIZ

Platform Overview – A Sneak Preview

ENGAIZ’s Strategic Vendor Engagement can help your organization unlock value from your third-parties.

Video Coming Soon.

Third-Party Governance – The hits & misses

Why governance is so critical in ensuring a successful relationship with third-parties.

Video Coming Soon.

Balanced Scorecard ‘driven’ Performance

How Key Performance Indicators (KPI’s) can be bundled to create a Balanced Scorecard.

Coming Soon.

Driving Innovation – Why

Why your organization should ‘move the dial’ when it comes to engaging third-parties to drive your organizational innovation goals.

Coming Soon.

ENGAIZ’s Strategic Vendor Engagement module helps to strengthen Third-Party Relationships by adopting a robust Strategic Vendor Engagement Framework. Building a trusted relationship with your strategic vendors helps to spot mis-alignments early on and fix it. A strategic vendor is one that brings in true value to the overall relationship and helps your organization meet its business objectives.

Vendor Managers / IT Managers

Partner Portal

VENDOR MANAGAMENT OFFICE
VM OFFICE
CONTRACTS
PERFORMANCE
FINANCIAL
RISK
INNOVATION

VM OFFICE

VENDOR MANAGAMENT OFFICE

CONTRACTS

CONTRACTS MANAGEMENT

PERFORMANCE

PERFORMANCE MANAGEMENT

FINANCIAL

FINANCIAL MANAGEMENT

RISK

RISK MANAGEMENT

INNOVATION

DRIVE INNOVATION

Strategic Vendor Engagement FRAMEWORK™

CUSTOMERS | EMPLOYEES | PARTNERS | ANALYSTS | COMPETITORS

GOVERNANCE

REPORTING & DASHBOARD CENTRAL

AI-DRIVEN SMART ALERTS & NOTIFICATIONS

POLICIES & PROCEDURES

Ensure your organization has written policies and procedures when it comes to Third-Party Vendor Management Program, Risk Management Program, Roles & Responsibilities, Authority Levels.

VENDOR ON-BOARDING & STRATIFICATION

Vendor Management and IT/Business leaders will have the ability to schedule, track monthly, quarterly and annual business review meetings with their vendor partners. Enables organizations to track and manage all cadence meetings, meeting minutes and action items in one centralized view.

CENTRALIZED DOCUMENT REPOSITORY

Ability to manage and track vendor related documents all in one place. Quickly locate vendor contracts, invoices and other key documents.

VMO TOOLS

Ability to manage and track vendor related documents all in one place. Quickly locate vendor contracts, invoices and other key documents.

Survey Management - A simple to use survey management tool which allows organizations to create survey templates for Customer Satisfaction Surveys or Employee Engagement Surveys

Performance Scorecard Management - Leverage the many defined KPIs (Key Performance Indicators) as stand alone performance indicators or build a Balanced Scorecard by incorporating up to four perspectives, tag KPIs, set target and assign to your vendors.

Organizational Charts -
Get a quick understanding of the vendor partner organization including their executive management and account management team structure.

Standard RFx Templates - A handy repository of all standard RFx templates.

REPORTS & DASHBOARD CENTRAL

As an enterprise organization, whether you head the Vendor Management function or you are an IT / Business leader managing relationship with your vendor partner, you will have top-down view and the ability to drill-down information to make the right decisions.

REGULAR CADENCE

Vendor Management and IT/Business leaders will have the ability to schedule, track monthly, quarterly and annual business review meetings with their vendor partners. Enables organizations to track and manage all cadence meetings, meeting minutes and action items in one centralized view.

PERIODIC REVIEW & MONITORING

Depending on the criticality and inherent risk of your vendor partners, vendor management and IT/Business leaders will be able to auto-initiate a periodic review across key relationship dimensions and document the results / findings of the review.

  • Vendor Risk Reviews
  • Contract Reviews
  • Financial Reviews
  • Performance Reviews

ISSUES, CONFLICT & ESCALATION MANAGEMENT

Ability to centrally manage all vendor Issues, Disputes & Escalations. Have the ability to address any escalations raised by the lines of business serviced.

KEY PERSONNEL REVIEW

Know your key vendor personnel’s. Spot early trends on resource attrition or any frequent changes happening within your vendor partners account or delivery organization.

STANDARD TEMPLATES

Ensure consistency and compliance when it comes to contracts with your vendor partners. Provide your organizations standard templates that can easily be copied and edited by your vendor partners.
This will help in ensuring that any standard clauses needed for regulatory compliance or any contractual controls are not missed.

SECURE IN-BROWSER EDITING & COLLABORATION

Harness the power of document automation & rich-text editing, securely inside the application. Stop emailing back and forth contract documents for every redlined version. Also, if online document editing tools like Word Online or Google Docs exceed your customers’ risk tolerance, ENGAIZ’s Contract Management can come handy with its secure in-browser in-application editing capability. It also provides all standard clauses to ensure consistency across your vendor partners.

DIGITAL SIGNATURE

Integrated with eSignature features capable of workflow.

CONTRACT ANALYZER

Stay compliant in terms of keeping all your Contracts current and renew it well ahead. Automatically, manage compliance on deliverables, milestones, scope changes with your vendors.

For both Enterprise Customers and their Vendor Partners – Shorten cycle to review contracts (Service Agreements, Master Service Agreements, Statement of Work). Our contract analyzer highlights areas you need to pay attention.

PORTFOLIO HEALTH

See a single consolidated view of all your vendors project/service portfolio. Be able to track the project / services health and take proactive actions.

DELIVERY SCORECARD

Manage and monitor vendor performance through a Balanced Scorecard. Auto-compute achievement versus target.

Leverage the many defined KPIs (Key Performance Indicators) as stand alone performance indicators or a Balanced Scorecard.

CUSTOMER SATISFACTION

Voice of your IT and Business Customer is very important. The platform offers vendor managers to conduct customer satisfaction surveys, collate responses and mandate improvement plans.

SPEND ANALYSIS

Perform detailed Spend Analysis on your strategic vendors. Understand the spend with vendors and figure out mechanisms to track and control costs.

INVOICE ANALYSIS

Manage and track vendor invoices.

RATE CARD ANALYSIS

Perform detailed rate card analysis against industry benchmarks.

RISK OVERSIGHT & MONITORING

Depending on the criticality and inherent risk of your vendor partners, vendor management and IT/Business leaders will be able to auto-initiate a periodic review across key relationship dimensions and document the results / findings of the review.

INNOVATION CHALLENGE

Experience the power of Enterprise Crowdsourcing by launching an innovation challenge. Any problem can be solved when diverse brains get together.

IDEATION LAB

Review all ideas, solutions, opportunities submitted by your vendor partners.

ENGAIZ helps strengthen Vendor Relationship, identify opportunities for Cost Control, drive Service Excellence and Mitigate Vendor Risks.

Faster Time to Maturity

Our platform will help you accelerate the third-party governance and risk management program.

If your organization has no standard framework and best practice, our out-of-box fully customizable solution can help you get started quickly and propel you towards higher levels of maturity.

Stay Compliant

Show you are compliant to your internal and external auditors, senior management and the board.

Increase Efficiency; Cut Cost

Save resource efforts and time.

Thanks to the platforms digital and cognitive capabilities. Your organization will reduce the amount of operational challenges running a vendor management program.

Cut silos

Manage and Govern all your third-parties centrally following a standard process

Drive Excellence & Innovation

Move from a focus on ‘Cost Savings’ to a focus on ‘Risk Sharing’ partnerships that fosters a culture of Innovation.

We are glad to schedule an exclusive demo before you are able to experience a no-obligation free trial subscription to ENGAIZ

Platform Overview – A Sneak Preview

ENGAIZ’s Strategic Vendor Engagement can help your organization unlock value from your third-parties.

Video Coming Soon.

Third-Party Governance – The hits & misses

Why governance is so critical in ensuring a successful relationship with third-parties.

Video Coming Soon.

Balanced Scorecard ‘driven’ Performance

How Key Performance Indicators (KPI’s) can be bundled to create a Balanced Scorecard.

Coming Soon.

Driving Innovation – Why

Why your organization should ‘move the dial’ when it comes to engaging third-parties to drive your organizational innovation goals.

Coming Soon.