Customer Success Manager
Vijay brings in more than a decade of achievement driven experience spanning across healthcare, banking, and insurance space. He has managed large scale analytics and technology projects in outsourcing industry across North America & UK Region.
His previous organisations like IQVIA, Royal Bank of Scotland, GE Healthcare & Genpact to name a few have helped him gain cutting edge consulting and analytics expertise. Working with Enterprises and Third Parties helped him understand the business from both worlds.
With his curiosity and eagerness, he identifies & understands customer challenges and provides smart solutions in collaboration with Product Engineering and support teams. He could aptly consult on Third Party Governance and Third-Party Risk Management which includes Third Party Risk Assessments, Controls Effectiveness, Risk Ratings, and support clients to gear up for challenges and impact of ever-changing Privacy & Cyber Security regulations.
As Seasoned Analytics, BI and Certified RPA consultant also part of ENGAIZ Artificial Intelligence and Machine Learning driven components, leveraging AI and RPA skills helping customers to strengthen their strategic relationship with third parties and Creation of Business Use Cases related to Third Party Governance and Risk Management